About Us

Our Mission

Our priority is to provide the continuity of care to you, your loved ones and all the individuals in the local community. Our team of experts at Mulwaree Doctors will always make you feel welcome and can handle all types of general medical conditions. This means that you will receive treatment promptly, benefitting from early intervention.

Privacy

Your medical record is a confidential document. It is the policy of this practice to always maintain the security of personal health information and to ensure that this information is only available to authorized staff. We abide by the Australian Privacy Principles available at www.oaic.gov.au/privacy/australian-privacy-principles. Questions about privacy and our privacy policy may be discussed with our staff or your doctor. If you remain dissatisfied, you may contact the Australian Information Commissioner on 1300 363 992.

Fees

We are a bulk billing practice to patients holding a valid Medicare card. Some services are excluded and an out of pocket expense will apply. Fees will vary depending on the service. Payment is required at the time of consultation. We accept cash, credit card and EFTPOS payments.

Private Patients

The following fees apply to patients who do not hold a Medicare card or OSHC/OVC membership;

  • Short consultation $50
  • Standard consultation $80
  • Long consultation $120

Some pathology testing will incur additional fees.

Additional Fees
Some of the services excluded from bulk billing include

  • WorkCover
  • RHCA Medicare cardholders
  • Specialist consultations *
  • Allied health services *
  • Procedures
  • Pap smears
  • Pre-employment medical assessments
  • Driver assessment form
  • Medical reports
  • Skin cancer checks
  • New patients who do not have a Medicare card

The fees will vary depending on the complexity of the service and procedure required.

Reminder System

Our practice is committed to preventative care. As part of this commitment, you will receive reminders for services. Our medical software sends out automatic reminder text messages to mobiles the day before your appointment. We will seek your permission for you to be included on our reminder systems. If you do not wish to receive any of these messages, please let our staff know.

Our Partners

Please let our reception know if you hold an OSHC/OVC membership